Privacy Guidelines
These guidelines outline how we collect, process, and protect your personal information.
We are committed to handling your data with care and transparency.
Effective Date: November 19, 2025
1. Scope & Application
These Privacy Guidelines apply to all individuals who interact with On A Mission Brands, LLC
digitally—whether you are browsing our product catalog, submitting an inquiry, or placing an order
for physical goods.
Note: These digital guidelines function alongside any separate written agreements you may have
with us regarding specific bulk orders or partnerships.
2. Information We Collect
To fulfill your orders efficiently and provide customer support, we collect specific categories of data:
2.1. Information You Provide
This is data you enter directly when checkout out or contacting us. It typically includes:
Your Name, Email Address, Phone Number, Shipping Address, and Billing Address.
2.2. Payment Information
We use secure third-party processors (such as Stripe or PayPal). We do not store
your full credit card number or CVC code. We only receive confirmation of the transaction status
and limited identifiers (like the last 4 digits) for record-keeping.
2.3. Automated Technical Data
When you visit our site, we automatically collect technical data such as your IP address,
browser type, and operating system. This helps us ensure our website loads correctly on your device.
3. How We Use Your Data
We use your information strictly for business operations, including:
- Order Fulfillment: Processing payments and shipping products to your location.
- Communication: Sending order confirmations, tracking updates, and responding to support tickets.
- Security: Detecting and preventing fraudulent transactions.
- Compliance: Meeting legal and tax obligations.
4. Digital Cookies
We use cookies and similar technologies to maintain website functionality (such as keeping items
in your shopping cart) and to analyze site performance.
You can manage your cookie preferences through your browser settings. Please note that disabling
essential cookies may prevent the checkout process from working correctly.
5. Data Sharing & Disclosure
We do not sell your personal data to marketers. We only share information with
trusted third parties necessary to operate our business, such as:
- Payment Processors: To authorize transactions.
- Logistics Providers: Shipping carriers need your address to deliver goods.
- Hosting Services: To keep our website online and secure.
- Legal Requirements: If compelled by law or to protect public safety.
6. Security & Retention
Security: We implement industry-standard technical measures to protect your data
against unauthorized access. However, no online transmission is 100% secure.
Retention: We retain your personal information only as long as necessary to
fulfill the purposes outlined here (such as delivering your order) and to comply with legal
or tax record-keeping requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to our legal obligations to keep transaction records).
- Opt-out of non-transactional communications.
To exercise these rights, please contact us at [email protected].
8. Additional Policies
Children: Our services are not directed to children under 13. We do not knowingly
collect data from minors.
External Links: Our website may contain links to third-party sites. We are not
responsible for the privacy practices of those external platforms.
9. Updates to These Guidelines
We may update this page to reflect changes in our operations or legal requirements.
Revisions will be effective immediately upon posting. We encourage you to review this page periodically.
10. Contact Us
If you have any questions regarding your privacy or our data practices, please contact us:
- Company: On A Mission Brands, LLC
- Address: 44271 Echelon Court, Temecula, CA 92592
- Email: [email protected]
- Phone: (765) 257-8085
